Welcome to Expo Bootland (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use expo.bootland.in, including event registrations, ticket bookings, exhibitor registrations, visitor registrations, and related services associated with the Bootland Footwear & Lifestyle Retail Expo.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information

When you register for an event, purchase tickets, or submit forms, we may collect:

  • Full Name
  • Mobile Number
  • Email Address
  • Company Name
  • Designation
  • Business Category
  • Address
  • GST Information (if applicable)
  • Profile Photo (if provided)
  • Any other information voluntarily submitted through registration forms

Transaction Information

When purchasing tickets or exhibitor packages, we may collect:

  • Payment Transaction ID
  • Order Details
  • Payment Status
  • Billing Information

Note: We do not store your complete debit card, credit card, UPI PIN, or banking credentials. Payments are processed through secure third-party payment gateways.

Technical Information

We may automatically collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Referral URLs
  • Date and Time of Access
  • Cookies and Analytics Data

2. How We Use Your Information

We use collected information to:

  • Process registrations and ticket bookings
  • Generate digital tickets and event passes
  • Verify attendee identity
  • Communicate event updates and notifications
  • Send confirmations, invoices, and receipts
  • Provide customer support
  • Improve website functionality and user experience
  • Prevent fraud and unauthorized activities
  • Comply with legal and regulatory obligations
  • Conduct event analytics and reporting

3. WhatsApp, SMS & Email Communications

By registering on the platform, you consent to receive:

  • Registration confirmations
  • Ticket delivery notifications
  • Event reminders
  • Important event updates
  • Customer support communications
  • Marketing communications related to future Bootland events (where permitted by law)

You may opt out of promotional communications at any time, though essential transactional messages may still be sent.

4. Digital Tickets & QR Codes

Digital tickets generated through our platform may contain:

  • Attendee Name
  • Registration Number
  • Ticket Number
  • QR Code or Barcode
  • Event Information

These details are used solely for event verification, entry management, and security purposes.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Remember user preferences
  • Improve website performance
  • Analyze traffic patterns
  • Enhance security
  • Measure marketing effectiveness

Users may disable cookies through browser settings; however, certain website features may not function properly.

6. Information Sharing

We do not sell personal information.

We may share information with:

  • Event organizers and authorized event staff
  • Payment gateway providers
  • Ticketing and registration service providers
  • Email, SMS, and WhatsApp communication providers
  • Analytics and hosting providers
  • Government authorities when legally required

All third-party service providers are required to protect your information appropriately.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Provide event services
  • Maintain registration records
  • Resolve disputes
  • Comply with tax, accounting, and legal obligations

After the retention period, information may be securely deleted or anonymized.

8. Data Security

We implement reasonable technical and organizational security measures including:

  • Secure HTTPS encryption
  • Access controls
  • Authentication mechanisms
  • Secure cloud infrastructure
  • Regular monitoring and maintenance

While we strive to protect your information, no internet transmission or storage system can be guaranteed as completely secure.

9. Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of information
  • Withdraw consent where applicable
  • Object to certain processing activities

Requests may be submitted using the contact details provided below.

10. Third-Party Services

Our website may contain links to third-party websites, payment providers, or social media platforms.

We are not responsible for the privacy practices or content of external websites. Users should review the privacy policies of those third parties separately.

11. Children’s Privacy

Our services are intended for individuals who are at least 18 years old or legally capable of entering into agreements. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updated versions will be posted on this page along with the revised effective date.

Continued use of the website after updates constitutes acceptance of the revised Privacy Policy.